FAQ(Frequently Asked Questions)
1. Are you a factory or a trading company?
Baifei Bags is a direct manufacturer, based in Jiahe Wanggang, Baiyun District, Guangzhou — one of China's core leather goods and bags manufacturing clusters. We own our production facility, cutting workshop, stitching lines, and QC team. Unlike trading companies, we control every step from material sourcing to final packing, which means better pricing, faster communication, and full transparency for your OEM backpack project. We welcome factory audits and video calls to show you our workshop in real time.
2. What is the difference between OEM and ODM for bags?
OEM (Original Equipment Manufacturer): You provide the complete design, tech pack, or physical sample, and we manufacture it exactly to your specifications. Ideal for established brands with their own design team.
ODM (Original Design Manufacturer): We provide ready-made designs and structures that you can customize with your logo, fabric, colors, and hardware. Perfect for startups or brands that want to launch faster without full product development costs.
3. What is your minimum order quantity (MOQ) for custom bags?
Our standard MOQ depends on the customization level:
Stock / ready styles with logo only | 100 pcs per style
ODM (modify existing design) | 300 pcs per style per color
Full OEM (custom design materials) | 500 pcs per style per color
For startup brands or market testing, we can discuss lower trial quantities on select styles. Mixed-color orders are also supported for ODM styles to help you test the market. Contact us with your project details and we'll find a solution that fits.
4. Can I get a sample before placing a bulk order?
Yes, absolutely.We strongly recommend sampling before any bulk production.
We offer three types of samples:Stock sample: 1–2 working days (for quality reference only)
Simple custom sample (logo + minor changes): 5–7 working days
Full custom sample (new design, custom fabric/hardware): 8–15 working days
Sample fees are charged based on design complexity, but the sample fee is fully refundable once your bulk order meets our MOQ. We ship samples worldwide via DHL, FedEx, or UPS.
5. How long does bulk production take?
After sample approval and deposit, our standard production lead time is:
Simple / ODM styles: 20–25 days
Complex / full OEM styles: 25–35 days
Large orders (5,000+ pcs): 35–45 days
Peak season (August–October) may add 5–7 days. We always confirm the exact lead time in your proforma invoice before production begins, and we provide regular production updates with photos so you can track progress.
6. What materials and fabrics do you support?
We source a wide range of materials from trusted suppliers in Guangdong and Zhejiang:
Polyester / Nylon: 300D, 600D, 900D, 1680D, waterproof PU/PVC coating
Oxford fabric: Various weights with water-repellent treatment
Leather & PU: Genuine leather, split leather, PU, vegan leather
Canvas & Cotton: Natural, dyed, and recycled options
Recycled / Eco-friendly: RPET polyester(from recycled plastic bottles), GRS-certified fabrics, recycled lining, water-based adhesives
Hardware: YKK zippers, custom buckles, metal logos, magnetic snaps
If you have a specific material in mind, send us the spec or a swatch and we'll source it for you.
7. Are your products REACH compliant for the European market?
Yes. As a backpack manufacturer exporting to Europe (including Sweden, Switzerland, Germany, and the EU), we understand REACH compliance is non-negotiable. Our material database is pre-screened to ensure all fabrics, PU coatings, dyes, and hardware stay below the 0.1% SVHC (Substances of Very High Concern) threshold.
We can provide:
Material test reports from third-party labs (SGS, Intertek, BV)
REACH Declaration of Conformity
SVHC compliance documentation
For Swiss and EU clients, we also support UK REACH and CA Prop 65 compliance upon request. Always let us know your target market so we can select the right compliant materials from the start.
8. What customization options do you offer for branding?
We offer comprehensive private label and branding services:
Logo methods: Embroidery, silk screen printing, heat transfer, woven label, rubber/PVC patch, metal plate, debossing/embossing
Custom labels: Woven labels, printed labels, hang tags, care labels with your brand info
Packaging: Custom polybags, branded boxes, tissue paper, barcode stickers, FBA-ready packaging
Design modifications: Custom compartments, laptop sleeves, USB ports, anti-theft features, reflective strips
Your intellectual property is protected. We sign NDAs upon request and never share or reproduce client designs for third parties.
9. How do you control product quality?
Quality is built into every stage of our process:
Incoming material inspection: Fabric weight, color fastness, hardware functionality checked before cutting
Cutting & stitching audit: In-line QC monitors stitch density, seam alignment, and reinforcement at stress points
Finished product inspection: 100% check for zippers, straps, loading capacity, and cosmetic defects4.
Pre-shipment inspection: AQL 2.5 standard random sampling, with photos and reports shared with you before shipment
We welcome third-party inspections(SGS, BV, Intertek) or your own QC team at any stage. For Amazon sellers, we pay special attention to packaging consistency, barcode accuracy, and FBA labeling requirements.
10. What payment terms do you accept?
Our standard payment terms for OEM/ODM orders:
30% deposit via T/T (bank transfer) to start production
70% balance before shipment or against copy of B/L
Sample orders: 100% prepaid via PayPal, T/T, or Western Union
For long-term cooperation clients, we can negotiate more flexible terms.
We also accept L/C at sight for large orders.
All prices are quoted in USD (FOB Guangzhou/Shenzhen), and we can provide CIF or DDP quotes upon request.
11. What shipping options do you offer to Europe?
We ship worldwide and have extensive experience delivering to Sweden, Switzerland, Germany, and other European markets:
Express (DHL/FedEx/UPS): 3–7 days, ideal for samples and small urgent orders
Air freight: 7–12 days, for medium orders
Sea freight (FCL/LCL): 25–35 days to major European ports, most cost-effective for bulk orders
DDP (Delivered Duty Paid): We handle shipping, customs clearance, duties, and delivery to your door — especially popular for Sweden and Switzerland where import procedures can be complex.
For Amazon sellers, we support direct FBA shipping to European fulfillment centers with proper labeling and packaging.
12. Can you help with design if I only have an idea?
Yes. Our in-house design and pattern-making team can turn your concept into a production-ready bags. Whether you have a rough sketch, a reference photo, a competitor product, or just a verbal description,
we can:
Create technical drawings and tech packs
Develop patterns and prototypes
Recommend materials and construction methods
Iterate on samples until you're satisfied
Simply share your idea with us and we'll guide you through the entire product development process.
13. Do you offer sustainable / eco-friendly backpack options?
Absolutely. Sustainability is a growing priority for European brands, and we're equipped to support it:
RPET polyester made from recycled plastic bottles (GRS-certified available)
Recycled nylon and organic cotton options
Water-based inks and adhesives(low VOC)
FSC-certified packaging materials
Reduced-plastic packaging solutions
We can provide GRS transaction certificates for recycled material orders and full material traceability documentation for your brand's sustainability reporting.
14. What types of bags do you manufacture?
Our factory specializes in:
Ladies bags
Backpacks (business, travel, school, outdoor, tactical, laptop)
Laptop bags and sleeves
Messenger and shoulder bags
Tote bags and shopping bags
Duffel and travel bags
Cosmetic bags and pouches
Waist bags and chest bags
Cooler bags and tool bags
If you don't see your product category listed, send us a photo or description --we're always expanding our capabilities.
15.How do I start an order with Baifei Bags?
Starting is simple — just follow these steps:
Send us your requirements: Design, quantity, material, target market, and any reference images
Get a quote: We'll reply within 24 hours with pricing and lead time
Sample development: We make and ship your custom sample (5–15 days)
Sample approval: You review and approve (or request revisions)
Place order: Sign PI, pay 30% deposit, production begins
Production & QC: We manufacture and inspect, with photo updates
Balance & shipment: Pay balance, we ship via your preferred method
After-sales support: We're here for reorders and any questions
Ready to start? Contact us at inquiry@baifeibags.com or fill out our inquiry form, and our team will get back to you within one business day.
